Privacy Policy

Privacy Policy

Bloomingorgeous Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, make a purchase from us, or otherwise engage with our services.

We are registered as a data controller under the UK General Data Protection Regulation (UK GDPR), and we comply with the Data Protection Act 2018.

1. Information We Collect

We collect information to provide better services to all our customers. This information can be personal and non-personal in nature.

1.1 Personal Data:

  • Name
  • Email Address
  • Delivery Address
  • Billing Address
  • Phone Number
  • Payment Information (via secure third-party providers)

1.2 Non-Personal Data:

  • Browser Information
  • IP Address
  • Device Information
  • Website Usage Data (cookies and analytics)

2. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from you: When you place an order, subscribe to our newsletter, or create an account.
  • Automatically: Via cookies and similar tracking technologies when you interact with our website.
  • From third parties: Such as analytics services or payment processors.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders.
  • Communicate with you about your purchases, account, or inquiries.
  • Send promotional materials if you’ve opted into our marketing emails.
  • Improve and personalise your shopping experience.
  • Comply with legal obligations and ensure the security of our services.

4. Sharing Your Data

We only share your personal information with third parties where necessary:

  • Service Providers: Such as payment processors, delivery companies, and IT service providers.
  • Legal Compliance: We may disclose information to authorities if required by law.
  • Marketing Partners: With your consent, we may share data with third-party marketing services to send promotional messages.

5. Retention of Your Data

We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your data, under certain conditions.
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
  • Right to Object: You have the right to object to the processing of your personal data, under certain conditions.
  • Right to Data Portability: You can request the transfer of your data to another organisation or directly to you.

To exercise any of these rights, please contact us at [insert contact details].

7. Security of Your Data

We take appropriate security measures to protect your personal data from loss, misuse, and unauthorised access. This includes encryption, secure servers, and regular security audits.

8. Use of Cookies

Cookies are small data files that are placed on your device when you visit a website. They allow the website to remember your actions and preferences (such as login, language, and other settings) over a period of time, so you don’t have to re-enter them whenever you return to the site.

We use cookies for the following purposes:

  • Essential Cookies: To enable the website to function properly, such as for logging in and processing payments.
  • Performance Cookies: To collect information about how visitors use our website (e.g., which pages are visited most often).
  • Targeting Cookies: To show you relevant advertising based on your browsing activity.

Managing Cookies

You can control and delete cookies through your browser settings. However, doing so may impact your ability to use some features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before submitting any personal information.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: contact@bloomingorgeous.co.uk
  • Address: Unit 2A, Drum Industrial Estate, Chester-Le-Street, Durham, DH2 1AG

 

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